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The 2018 IEEE ICDM Workshop on Data Mining for Services
November 17, 1:20-5:30

1:20-1:30

Opening

1:30-3:10

"Generating Realistic Sequences of Customer-level Transactions for Retail Datasets"
 Thang Doan, Neil Veira, and Brian Keng

"Effects of Negative Customer Reviews on Sales: Evidence Based on Text Data Mining"
 Zhen Li

"Effective Steering of Customer Journey via Context-Aware Recommendation"
 Joël Goossens, Tiblets Demewez, and Marwan Hassani

"Joint Classification Model of Topic and Polarity: Finding Satisfaction and Dissatisfaction Factors from Airport Service Review"
 Kosuke Mizufune and Sotaro Katsumata

3:10-3:30

Coffee Break

3:30-5:10

"How Game Users Consume Virtual Currency: The Relationship Between Consumed Quantity, Inventory, and Elapsed Time since Last Consumption in the Mobile Game World"
 Yuta Kaneko, Katsutoshi Yada, Wataru Ihara, and Ryunosuke Odagiri

"Deep Neural Models for Automatic Identification of disease status in Free Text Clinical Records"
 Kunal Rajput, Girija Chetty, and Rachel Davey

"Multivariate Arrival Times with Recurrent Neural Networks for Personalized Demand Forecasting"
 Tianle Chen, Brian Keng and Javier Moreno

"Empirical Comparison of Agglomerative Hierarchical Clustering"
 Tomohiro Kimura

5:10-5:30

Closing